Refund policy
At VANYL, we are committed to providing you with a satisfactory shopping experience. If for any reason you are not completely satisfied with your order, we accept returns under the following conditions:
1. Return deadline
You have 14 days from the date of receipt of your order to return an item to us.
2. Condition of items
Items must be returned in their original condition, unworn, unwashed, and with all tags attached. We cannot accept items that show signs of use.
3. Return Process
To initiate a return, please contact us at info@vanyl.fr specifying your order number and the items you wish to return. We will provide you with the slip to put on the parcel as well as the necessary instructions.
4. Refunds
Once your return is received and verified, we will issue a refund in the original method of payment.
5. Exchanges
If you would like to exchange an item for another size or color, please contact us to discuss the options available. We thank you for your trust and support in VANYL. If you have any questions regarding our return policy, please do not hesitate to contact us at info@vanyl.fr